Your property team. On duty 24/7.

More revenue.Lower costs. More time back. No more missed inquiries.

Turn more inquiries into bookings. Keep repairs moving and customers informed. Propty handles the everyday work using your property’s rates, hours and rules.

Explore the demo →Try a live AI call

Check my search visibility

Keep your phone number
No need to switch property management software

Inside ProptyProduct preview

Your property at a glance

Today

Know what happened. See what needs you.

Calls & messages

Conversations and next steps, together.

Payments & collections

Balances and follow-ups in one place.

Requests & maintenance

See the next step on every repair.

Deadlines & notices

Review what needs your approval.

One place for your team to start the day.

Help with the work you do every day

The work does not stop at answering the phone.

Cover the phones first, or bring more of your daily work into Propty. You choose what to turn on.

Answer

Be there when someone calls.

Answer questions about your rates, hours, and availability. Keep the caller’s details so your team knows who to follow up with, even after the office closes.

Get Found

Help the right customers find you.

Customers search Google and ask ChatGPT where to rent. SEO helps your website appear in search results. AEO helps AI tools find information to use in their answers. Get Found checks where you appear and prepares pages about your property to help you reach those customers.

Customers

Make everyday help easier.

Give customers a place to ask for help and use the account, document, and payment options you have connected.

Money

Know what came in and what needs attention.

See balances and payments from the systems you connect. Know who owes money and which accounts need a follow-up.

Operations

Keep requests moving.

Keep repair requests and routine jobs in one place. See who is handling each job and what is still waiting.

Protection

Keep important decisions in your hands.

Organize documents and approval queues. Regulated actions stay blocked without the required certification and permissions.

Regulated workflows activate only for jurisdictions configured and certified for use.

Propty Answer

You missed the call. Your competitor could get the customer.

They're calling because they need what you offer. If they reach voicemail, their next call could be to another business. Propty Answer helps keep that opportunity with you, answering questions from your rates, hours and rules and capturing the next step while your team is busy.

You worked to get the phone ringing. Give the next caller a reason to stay.

Answer their questions

Callers hear your property's rates, hours and rules, not a voicemail greeting.

Capture the next step

Propty notes what the caller needs so your team can pick it up from there.

Keep your number

Your existing number stays, and you choose which calls Propty answers.

Hear Propty answer

Keep your number. Choose which calls Propty answers.

Your whole operation, connected

More revenue. Lower costs.
More time back.

Less chasing. Clearer next steps. Explore what Propty does for your team.

01 · Maintenance & repair

From the first report to the finished repair.

Propty coordinates the repair, keeps everyone updated, and saves the history, so your team does less chasing.

Report it
Customers send the issue by app, call or text, with photos and video in the app.
Propty coordinates it
The right approved repair person gets the job. No response? Propty tries the next one.
Stay informed
Approve quotes above your limit. Follow the updates, before-and-after photos and final report.

A repair, all in one placeIllustrated sample

Leaking tap

Reported by your customer

1
Request received
Details, photos and video together
2
Repair person contacted
Approved for the issue and service area
3
Quote needs your approval
Work above your limit waits for you
4
Repair documented
Updates, before-and-after media and report

Photos & videoProgress updatesPDF job report

What is included in Maintenance & repair?

Requests and triage

App, phone, text, chat or office intake. Photos and video support the request. Propty identifies the trade and urgency, with emergency guidance and alerts.

Your approved repair people

Contact by text, email or AI call using your settings. Repair people accept, share an arrival time and send quotes through a job link.

Approvals and follow-up

Quotes over your limit wait for approval in the desk or Otto. Propty follows up, tries the next approved person and updates you and your customers.

A complete record

Timeline, before-and-after photos, video and costs. Download a PDF job report, with a customer version that leaves out costs and quotes.

02 · Customer app

Fewer office calls. More customer self-service.

Give customers 24-hour automated help from Otto, plus one place to pay, check their agreement and follow a repair.

Customer service, 24 hours a day
Otto answers customer questions using your property information and the account details they are allowed to see, even when the office is closed.
Ask without calling
Message the office, report a repair and follow its progress.
Easy to come back
Sign in with a link or code, add the app to a phone and share referrals.

How it fits togetherIllustration

Their property, in their pocket

1Payments
2Messages
3Repair updates

What is included in Customer app?

Simple access

Everyday self-service

Payments, agreements, messages and repair requests with photos and video. Progress stays visible without another call to your office.

Invitations and referrals

Invite customers at move-in with the required consent. Approve refer-a-friend credits before they are applied.

03 · Otto

Less clicking. More work done.

Tell Otto what you need. Find records and start tasks in plain language, with important changes waiting for your approval.

Ask in plain language
Type or speak to find an answer or start a task.
Keep control
Money, legal and irreversible actions wait for your approval. Your team permissions still apply.
Change your mind
Undo supported changes within their undo window.

How it fits togetherIllustration

Ask. Review. Approve.

1Your request
2Proposed action
3Your approval

What is included in Otto?

Find and act

Ask about your account, prepare a rate change or dispatch a repair. Type or use your browser microphone.

Permissions stay in place

Viewers remain read-only. Restricted settings stay with managers. Money, legal and irreversible actions require approval.

Undo when supported

Reverse eligible changes within the available undo window, including agent settings.

04 · Get Found

Help your next customer find you.

Find missing business details, prepare local pages and track where you appear in search and AI answers.

See where you appear
Check search and AI answers with a monthly report and the evidence behind it.
Put your best details forward
Review local pages before publishing. Track your name, address and phone on eight major listings.
Keep improving
Work through a guided list of listing fixes when your details change. No promises of rankings.

See how you currently show up

How it fits togetherIllustration

A clearer path to your property

1Visibility check
2Your property details
3Pages for your review

What is included in Get Found?

Monthly visibility checks

ChatGPT, Perplexity, Gemini, Google AI Mode and Google AI Overviews. A monthly email report includes supporting evidence.

Pages and business details

Prepare pages from approved information, review them before publishing and use your own domain. Get a guided list of listing fixes.

Clear expectations

Your plan sets the included work. Visibility and rankings are not guaranteed.

05 · Money

Less reconciling. A clearer view of your money.

Keep payments, customer balances and property reports together, with QuickBooks and bank connections supporting your books.

Payments in context
Connect payments and balances to the right customer and location.
Books that stay connected
Owner statements, reports, QuickBooks and bank transactions in one workflow.
Know your usage
See your allowance, usage alerts and current plan charges.

How it fits togetherIllustration

Follow the money

1Customer payment
2Property record
3Books and reports

What is included in Money?

Payments and balances

Payments go to your connected Stripe account. Track credits, returns, disputes and campground deposit refunds against the right records.

Reports and connections

Monthly profit and loss, owner statements and lender packages. QuickBooks sync and Plaid bank transactions support the same books.

Subscription and usage

Review usage alerts, allowances and location-based billing. The platform payment fee is 0.4 percent.

06 · Texting

Keep customers updated without phone tag.

Keep messages, replies and delivery status together so your team can follow the conversation and see what reached the customer.

One conversation
Keep replies and updates with the right customer and business.
Respect their preferences
Consent, opt-outs and quiet hours stay part of the workflow.
Know what arrived
See actual delivery status, including messages that could not be sent.

How it fits togetherIllustration

Keep the conversation together

1Customer message
2Your team replies
3Delivery status

What is included in Texting?

Business identity

Use your registered number once approved. Until then, messages from Propty identify your business. Replies reach the right team.

Customer preferences

Opt-outs, help requests and supported short replies are handled. Routine messages follow local quiet hours and applicable consent rules.

Delivery you can check

See sent and failed messages clearly. A refused message never appears as delivered.

07 · Property operations

Keep the day moving without the scattered records.

Bring availability, online rental, paperwork and reminders together, using the right words and tools for your business.

Built for your business
Use the right words for your sites, slips, units or spaces.
Keep the day moving
Availability, online rental, paperwork, renewals and approved rate changes stay together.
Stay ahead
Follow weather alerts, reminders and the work needing your attention.

Watch a Narrated Demo

How it fits togetherIllustration

Your property at a glance

1Availability
2Requests and reminders
3Your next decision

What is included in Property operations?

Daily property work

Online rental, availability, renewal drafts, waitlists, paperwork and insurance reminders. Approved rates and utility billing stay within your settings.

Tools for your property type

Campground channel calendars and conflict checks. Marina waitlists, slip offers and haul-outs. Your sites, slips, units or spaces use the right terms.

Keep control

Weather alerts, scoped access details, agent controls and notification settings. Request repair quotes through the vendor marketplace.

08 · Integrations

Bring your records. Skip the retyping.

Import your existing records or connect supported systems, with clear setup steps for calendars, accounting and bank transactions.

Bring your records
Import a file or connect a supported property system.
Connect the essentials
Compatible calendars, QuickBooks and bank transactions work together.
Set up on your terms
Self-serve connection steps, with developer API keys and webhooks when needed.

How it fits togetherIllustration

Connected to your operation

1Your existing records
2Propty
3Your connected tools

What is included in Integrations?

Start with your records

Import a CSV export or use a supported connection. Check each integration’s capabilities and pilot status before connecting.

Connect your tools

Compatible calendar feeds, QuickBooks and Plaid. API keys and signed webhooks support developer connections.

Self-serve setup

Follow the connection wizard and phone-forwarding instructions. Choose what Propty handles before going live.

See it Work Live Talk to Sales Now

Explore the customer app →

Review rate recommendations and approve changes yourself. Publish to connected WordPress after review, or use copy ready to add to your own website.

Watch the narrated demo Hear Propty answer a live call

Working in Propty today

The details that decide who gets the rental.

Everything on this list is built into Propty.

Answering your phone

Choose when Propty answers: every call, only the calls you miss, or after hours.
Keep your business number and forward calls to Propty, or give each location its own local number.
Spam calls are screened.
Callers you miss get a text back.
When a caller needs a person, Propty makes a warm transfer to your team.
Callers who speak Spanish can have the conversation in Spanish.

Texting under your business name

Texts go out under your business name from your own registered number once your carrier registration is approved. Until then, texts come from Propty's line and name your business.
Payment links go out by text, within your texting rules.

Owners, lenders and your other systems

Owner statements every month, for each location.
A lender package, and a lender data room link you can revoke.
Online payments go into your own Stripe account. Propty does not hold your funds.
Import from any system with a CSV file. Developer API keys and webhooks are included.

Built for how your kind of property works

Campgrounds

Connect your Hipcamp, Airbnb, VRBO and The Dyrt calendars. They sync every 30 minutes and before every booking. Double bookings are flagged, and a booking is refused if a calendar cannot be checked.

Marinas

A seniority waitlist offers open slips automatically every hour, and boaters can request a haul-out.

Mobile home parks

Utility rebilling is capped at the provider’s rate.

Every location

Storm alerts only for locations in the affected county. Renewal offers prepared 60 days before the agreement ends. Waitlist holds keep the next space for the next person in line.

Paperwork

Reminders at 30, 14 and 3 days, including chasing insurance certificates.

Rates

Rate changes stay inside the limits you set, and the changes you approve actually apply.

Otto

Run Propty by asking Otto.

Ask Otto to find anything in your account or start an action for you. Money, legal and irreversible actions wait for your approval.

Ask in plain words

Otto is the assistant inside your Propty account. Type a request instead of finding the right page. Everything in Propty is reachable from Otto, and we check that on every change we ship. Some things Otto hands you the page for instead of doing them itself.

Your approval first

Anything that moves money, has a legal effect or cannot be undone waits for your approval before it runs.

Undo

Changes that can be reversed come with an undo.

From inquiry to next step

A conversation should leave you with less work.

A prospect calls about your property. Propty captures what they need, uses your published facts, and puts the details where your team can find them.

See everything included →

1 · Answer
Understand the request and collect the details.
2 · Connect
Link the conversation to the customer and property.
3 · Follow up
Take the next step when your settings allow it, or ask you to review it.
4 · Review the result
Show what succeeded, what is pending, and what needs you.
Booking and payment steps are available after the required services are connected and enabled.

A clear start

Tell us about your property. Check the setup. Go live when you’re ready.

Your property

Choose your property type and add accurate locations, rates, hours, and policies.

Your connections

Connect the systems you use. We’ll show you what is connected and what still needs setting up.

Your decision

Check your property details and complete setup before turning on the services you want.

Use your numbers

See what Propty could save you.

Enter your property’s numbers to estimate missed rental income, overdue rent you could recover, and time your team could save. These are estimates, not a promise of results.

How many units do you run?

400

10in1,000+

At 400 units, this scenario estimates $2,083 in additional monthly revenue.

That is $1,084 a month after the $999 it costs.

Inquiries answered the moment they arrive9.8 rentals a month you would otherwise lose to voicemail or a next-day callback	$1,082
Getting found in search and AI answersnot yetNot included in this estimate because no published source is configured.	N/A
Units filled sooner, rates kept current6 days less vacancy per turnover, plus 1.5% on rate gaps	$1,001
Lien and auction avoidednot yetWith counsel and turned off everywhere. Not included in this estimate.	N/A
Estimated additional monthly revenue	$2,083

$15,154
Estimated lifetime revenue from this month’s new rental cohort; not monthly revenue.

$576
Monthly staff capacity at your hourly cost; not a payroll reduction.

$0
Potential recovery of existing arrears; not new recurring revenue.

Illustrative scenario, not a forecast or customer result. Revenue excludes staffing capacity and recovered arrears. Adjust the inputs to your property.

A further $2,290 in potential recovery is excluded. These workflows are not enabled for your location, and recovery is not recurring revenue.

Choose where you want help